EEPP   Program Support Unit 

Functions and Team Building for the PFTC Department, EEAA 

Attachment 12   Norms of Behavior for PFTC 

We design our work as much as possible around objectives and outputs.  We negotiate 

these outputs one on one with Eng. Dahlia Lotayef in order to establish agreement about 

quality and due dates. 

We produce our first PFTC output during the transition period between the old PFTC 

organization and the new specialized structure.  That output is our own department annual 

work plan for 2002 03, due in late May. 

PFTC outputs are timely (monthly, quarterly) and often require the collection of 

information and the writing of analyses and summaries.  We do not collect more 

information than what is needed.  We think and plan ahead for the needs for information 

in our jobs. 

Be smart.  Not all of the last minute executive support activities can have the same 

priority. 

Be pro active.  Know in advance the work calendar of the Ministry of Foreign Affairs, 

Ministry of Planning, Ministry of Finance.  Search the internet.  We will create time in 

order to prepare before a  special request  comes from these ministries to the EEAA. 

We do not work for other department heads.  No need for us to play very active roles with 

other departments if we really only need to provide them with information.  We are to 

save our time for our own priorities. 

We must learn how to say  no  politely.  Be careful that our work to  coordinate or to 

 observe  does not slip into an assignment.  Departments can fool us into taking a role 

which leads to doing the work of that department. 

We work collaboratively with other units so that they own part of the work, thereby 

avoiding the  waste  that occurs when a department withdraws participation in a task. 

We make annual calendars of sub routine activities so that we do, without being told, 

those tasks that re occur at the same time each year.  Examples are department annual 

work plans in May June, the international donor conference in February and Earth Day in 

April. 

We are a  staff  unit in EEAA created fundamentally to help the  line  technical 

departments to build their capacity to plan, monitor and report to others. 

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INTERNATIONAL RESOURCES GROUP