consumer acting reasonably in the circumstances, to the consumer's detriment.
13
Omissions and misrepresentations by CJB.NET regarding its use of adware are likely to
mislead reasonable consumers. In determining whether a reasonable user would be
misled by a party, the FTC examines the totality of the circumstances. Under this test,
the practices of CJB.NET are likely to mislead reasonable consumers. First, CJB.NET's
disclosure of its advertising practices to potential users is buried within its Web site,
rather than being conspicuously included in the registration process. No information
about the true nature of CJB.NET's advertising practices is provided at any time during
the registration process.
21. Webmasters who use the free hosting option must visit the CJB.NET Web site and
click on a Policies link in the lower right hand corner of the site to learn that CJB
Management, Inc. reserves the right to send you advertisements and promotional offers
and to place advertisements on the services we provide to you. Assuming that a
user/webmaster finds this policy, the average user would not understand that everyone
who visits their CJB.NET hosted Web site will be led to believe that they are required to
download invasive advertising software. A reasonable consumer may recognize that
CJB.NET might send them advertising, but would not realize that all visitors to their Web
site would also receive advertising.
22. The only clear notice given regarding the role of advertising in the Web hosting
service reads simply CJB Management, Inc. reserves the right to send you
advertisements and promotional offers and to place advertisements on the services we
provide to you. You authorize CJB Management, Inc. to provide your contact
information to third parties for the purpose of sending you advertisements and
promotional offers.
14
Any reasonable reading of the ordinary meaning of the phrase
place advertisements on the services we provide to you would indicate that all of the
advertising utilized by CJB.NET would be on the hosted Web site. While a small
advertising box is placed on CJB.NET hosted Web sites, the sites also deceptively cause
visitors to believe that they are required to download unnecessary software that creates
advertising in a format completely separate from the hosted sites. Moreover, the software
communicates the Web browsing habits of the visitors to an entirely separate company,
indefinitely, until the software is removed.
23. Visitors to Web sites hosted by CJB.NET are also subjected to misleading security
warnings (ActiveX prompts). ActiveX prompts provide insufficient notice for users.
Such prompts are not designed for the purpose of giving users information to make
decisions about downloading software. Rather, the prompts are designed to gain consent
for software downloads characterized as being integral to the Web browsing experience.
On a Web site hosted by CJB.NET, text in the ActiveX box states Website Access By
Zango Search Tools. This implies that in order to view the Web site hosted by
CJB.NET, one needs to download the Website Access program created by
13
FTC Policy Statement on Deception, Letter from FTC to John D. Dingell, Chairman U.S. House of
Representatives Committee on Energy & Commerce (Oct. 14, 1983), appended to Cliffdale Assocs., 103
F.T.C. 110 (1984).
14
See http://www.cjb.net/policies.html (emphasis added).
6
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