15. Users that are able to read the Zango license agreement, however, are informed that
Zango Search Assistant shows ads relevant to what you search or shop for online, the
number of ads you receive is based on how often you use your browser. Users/Web site
visitors are not clearly informed that they will be required to download a computer
program that monitors their browsing habits and transmits that information back to
180solutions' computer databases, or that 180solutions' Zango product will cause time
delayed advertising pop ups to appear outside of the context of the Web browsing
experience and outside of CJB.NET Web sites.
16. For all Web sites whose URLs are of the form http://_ _ _ .cjb.net, the Zango prompt
appears, even if the URL does not correspond to an actual Web site that provides content
to users.
17. Each CJB.Net Web site has banner ads at the top that suggest that a user/Web site
visitor can get a non ad supported version of the site. However, none of these disclosures
inform users/Web site visitors that will be required to download a computer program that
monitors their browsing habits and transmits that information back to 180solutions'
computer databases, or that 180solutions Zango product will cause time delayed
advertising pop ups to appear outside of the context of the Web browsing experience and
outside of CJB.NET Web sites.
18.Users/Web site visitors who do end up downloading Zango as a result of visiting a
CJB.NET hosted site, the Zango customer support Web page does not provide them any
information that might explain the connection between CJB.NET and Zango. It says that
you can get Zango via one of our partners when you choose to view a video, play a
game or download an application from one of their Web sites,
11
but CJB.NET hosted
sites do not necessarily contain any of these kinds of content, and Zango may even be
downloaded when accessing Web sites that do not exist at all.
III.
G
ROUNDS FOR
R
ELIEF
19. Section 5 of the FTC Act gives the agency the authority to challenge acts and
practices in or affecting commerce that are deceptive or unfair.
12
180solutions has
created an affiliate relationship with CJB.NET that allows for the deceptive advertising
programs created by 180solutions to be deceptively distributed by CJB.NET. CJB.NET
misrepresents the nature of its adware supported Web hosting services to both the users
who create Web sites through CJB.NET, as well as visitors who use sites hosted by
CJB.NET.
Deceptiveness
20. The FTC Policy Statement on Deception clarifies that the Commission will find
deception if there is a representation, omission, or practice that is likely to mislead the
11
See http://www.zango.com/help/support.aspx.
12
15 U.S.C. 45(a)(1) (2000).
5
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