3.1 Assessing usage patterns
When planning a pilot migration, one of the most important steps is to perform an
as is analysis of your current IT environment that focuses on client application
usage patterns. From this analysis you should be able to derive a segmentation
of role based usage patterns. A very helpful tool for gathering this information is
an end user survey. Practical methods for performing this survey are provided in
4.1, Assessing the client IT environment on page 39.
3.1.1 Role based client segmentation
While doing the analysis, it is necessary to focus not only on the client computers
and the software packages that are installed on them, but also check your staff
on occurring usage patterns. If you are able to group them into defined usage
patterns, then you can use those groupings to help decide which groups are
most suitable for a pilot desktop migration project.
Table 3 1 demonstrates segmentation into five different usage patterns. Below
each pattern it shows example applications that fit the pattern. Note that this
example segmentation also demonstrates a progression of thin (Fixed Function)
to thick (Advanced Office) client requirements. More detailed definitions of each
segment follow the table.
Table 3 1 Role based client segmentation
Fixed
Technical
Transactional
Basic
Advanced
Function
Workstation
Workstation
Office
Office
Limited use of business
Applications that drive business processes
applications
Limited office
Simple office productivity
Advanced
productivity
office
productivity
No e mail
Simple e mail
Advanced
e mail
No instant
No instant messaging
Instant
messaging
messaging
Simple browser access to intranet, portals
Advanced
browser
access to
Internet
File/print system management, network access, host emulation
28
Linux Client Migration Cookbook A Practical Planning and Implementation Guide for Migrating to Desktop Linux
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