2.8. ACCOUNT FUNCTIONS

CHAPTER 2. HOW DO I USE WEBHOST MANAGER?

2.8.10

Suspending or unsuspending an account

WebHost Manager enables you to suspend problematic accounts. Suspension simply means that no web site pages

are served to accounts, no FTP connections are accepted, and all email is blocked. Suspension is the first step

in dealing with problematic accounts. If the problems can not be resolved, the account needs to be terminated  

refer to page 43 for more information.

To suspend or unsuspend an account:

1. Click on the Suspend or Unsuspend an Account link in the Account Functions menu.

2. Click on the required domain or user name in the displayed list.

3. Enter a brief description of why the account is being suspended in the Reason field, if you are suspending

an account.

4. Click on the Disallow resellers from unsuspended tick box if you do not want the reseller who signed

up this account unsuspending it.

5. Click on the

or

button.

Figure 2.48: Suspending an account

2.8.11

Listing suspended accounts

You can list all of the suspended accounts on your server at any time.

To list suspended accounts:

1. Click on the List Suspended Accounts link in the Account Functions menu.

2. A list of suspended accounts is now displayed.

Figure 2.49: Listing suspended accounts

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