Troubleshooting 

Using CuteFTP with Norton Internet Security 2004 

If you have Norton Internet Security 2004 installed on the same computer as CuteFTP, you 

will need to adjust a setting in the Norton program to allow CuteFTP to make connections 

and transfers. 

Allowing CuteFTP to make connections will not compromise the other security settings in 

Norton Internet Security 2004. 

T

O USE 

C

UTE

FTP 

WITH 

N

ORTON 

I

NTERNET 

S

ECURITY 

2004 

1.  Open Norton Internet Security 2004. You can open it by clicking the Norton 

Internet Security icon on your task bar.  

2. In 

the 

Norton Internet Security window, select Personal Firewall. 

3.  In the lower right, select Configure. A dialog with tabs opens. 

4. Select 

the 

Programs tab. 

5. In 

the 

Manual Program Control section, scroll down to find ftpte.exe row. 

6. In 

the 

Internet Access column of the ftpte.exe row, click the down arrow next to 

Block All.  

7.  In the list that appears, select Permit All. 

8. Select 

OK. Norton Internet Security 2004 should now allow CuteFTP to make 

connections and transfers. 

Cannot download executables 

If you use remote filters while connecting with some Unix or Linux servers, CuteFTP may 

not be able to download some of the files. You can download the files by simply turning off 

the filters. 

T

O TURN OFF REMOTE FILTERS

1. Select 

the 

Site Manager tab. 

2.  Select the site with files you want to download. 

3.  From the menu, choose File > Properties. The Site Properties dialog appears. 

4. Select 

the 

Actions tab. 

5. Select 

Filter. The Filter dialog appears. 

6.  Delete any filters listed in Remote filter. You do not need to delete the  L filter. 

7. Select OK to close the Filter dialog. 

8. Select Connect to close the Site Properties dialog and connect to your site. 

9.  Download your files. 

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