CuteFTP Professional User s Guide 

To change your connection Port for an FTP site 

1.  Select the site in the Site Manager. 

2.  From the menu, choose File > Properties. 

3. Select 

the 

Type tab. 

4.  Enter the correct port number in the Port text box. 

Sometimes a 10061 error is caused by either a firewall or anti virus software presence on the 

local computer or network connection.  Either one may be blocking the ports needed to 

make a successful FTP connection to the server.  

For a regular FTP session, please either disable the firewall or anti virus software or 

configure it to allow CuteFTP to establish an FTP session over ports 20 and 21. Please 

consult the documentation or help file for your specific firewall or antivirus software 

product for further instructions. Usually, the manufacturer of the device or software has 

specific instructions available on their Web site. 

If you continue to receive the same error after insuring ports 20 and 21 are open, please 

contact the administrator of the site where you are trying to connect. 

S

OCKET ERROR 

= #10060 

10060 is a Connection Time out error that usually appears when the client does not receive a 

response from the server for a specific command. 

Most often this occurs when you try to connect in PASV mode to a server that prefers 

PORT for data connections. If you see an error log similar to the one following, right click 

the problem site and choose Site Properties, click the TYPE tab and change the Data 

Connection Type to Use PORT.  

COMMAND:> PASV 

227 Entering Passive Mode (xxx,xx,xxx,xx,x,xxx). 

COMMAND:> LIST 

STATUS:> Connecting ftp data socket xxx.xx.xxx.xx:xxxx... 

ERROR:> Can t connect to remote server. Socket error = 

#10060. 

ERROR:> Failed to establish data socket. 

If you still receive a 10060 error, the server may be trying to send a listing for a very large 

directory (with many thousands of files) causing the client to time out while waiting. Try 

increasing the time out value under Tools > Global Options > Transfer > Reconnect 

and resume in [

n

] seconds if nothing received, to a higher value, such as 45 or 60 

seconds. 

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