WebHost Manager User Manual 

Suspending or Unsuspending Accounts 

Overview 

WebHost Manager enables you to suspend problematic accounts. Suspension 

simply means that no web site pages are served to accounts, no FTP 

connections are accepted, and all e mail is blocked. Suspension is the first step 

in dealing with problematic accounts. If the problems can not be resolved, the 

account may need to be 

terminated

.  

Steps 

1

 To access the 

Account Functions Menu

, click on 

Account Functions

, on the main 

screen of your WebHost Manager interface. 

2

 Click on 

Suspend/Unsuspend an Account

. 

3

 Click on the required domain or user name in the displayed list. 

4

 If you are suspending an account, enter a brief description of why the account 

is being suspended in the field next to 

Reason

. 

cPanel

5 

If you do not wish for the Reseller who owns the account you are suspending to 

be able to unsuspend it, click on the 

Disallow resellers from unsuspending

 tick 

box. 

6

 Click on the 

Suspend

 button to suspend the account or the 

UnSuspend

 button 

to unsuspend the account. 

Troubleshooting 

180