WebHost Manager User Manual 

Interactive Knowledgebase 

Overview 

The Interactive Knowledgebase enables you to find solutions to many common 

problems you may encounter when running WebHost Manager. Simply search 

for related topics to your keywords, and the Knowledgebase will present a list of 

solutions. 

Steps 

1

 To access the 

Support Menu

, click on 

Support

, on the main screen of your 

WebHost Manager interface. 

2

 Click on the 

Interactive Knowledgebase

 link in the Support menu. 

3 

Enter a brief keyword description of the problem you are having in the Enter 

Issue field. 

Example: If you have a problem with mailman after installing suexec, enter: 

cPanel

suexec mailman 

4 

Enter the domain that has the problem in the Affected Domain field, if required. 

This will customize any solutions you find to that domain. 

5 

Click on the 

Search for Answer

 button. 

6 

Click on the 

Click to fix!

 link next to the required solution. If you entered a 

domain as part of the search criteria, the solution script will automatically run 

against that domain. If you did not enter any domain as part of the search criteria, 

the solution script will run against your account. 

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