2 July 2004 

Installation manual for the ASTRA proxy client 

Page 45 of 49 

Guide for ASTRA customer. This is not an end user guide. 

Technical Services, Multimedia Customer Support 

SES/TD/TESMM/0012EN 

Appendix 11: General   Frequently Asked Questions 

1. 

I already own an ASTRA reception unit. Can I use that also for the ASTRA Broadband 

service? 

Yes, because ASTRA Broadband services are broadcast on the ASTRA orbital position at 19.2 

degrees East. Eventually, you will have to replace your single universal LNB with a twin universal LNB 

in order to receive ASTRA broadcast services (T.V) and ASTRA Broadband services at the same 

time. 

2. 

Can I also receive ASTRA Broadband service through a multi switch satellite distribution 

installation (SMATV)? 

Yes, that is possible without any difficulties, provided the components of the SMATV installation (dish, 

universal LNB, multi switch, distributor) allow the reception of the orbital position of ASTRA at 19.2 

degrees East. Please contact your local dealer for more details. 

3. 

I cannot receive some web sites of my ISP using ASTRA Broadband service. What can I do? 

Some ISP's employ security mechanisms, such as identification of the user based on their IP address, 

which prevent the access to certain proprietary web pages of the ISP through ASTRA Broadband 

services. These are normally pages, on which the ISP offers additional services for their direct 

customers. 

In order to access this content, the installation and test tool for ASTRA Broadband services lists the 

respective URLs as exceptions in the proxy settings of your browser. In this way, the content is 

accessed only via your dial up connection. 

All the exceptions for the proxy are listed in a file named PROXY.PAC, which is stored in the 

subdirectory WWW of the installation directory of ASTRA proxy client (normally: C:\Programm 

Files\Installation folder) It contains only one JavaScript function. The proxy exceptions are easy to find 

and to modify.  

4. 

On which platform does the proxy run? My PC or at the provider of ASTRA Broadband service 

The proxy runs with a combination of both platforms. One component of the proxy runs on your PC   

the local client proxy. The local proxy is a  user mode  application based on the WinSock library. 

The other component   the proxy server   is installed at the uplink center of the ASTRA satellite 

system. 

The local proxy intercepts the local IP traffic on certain ports and manages the satellite transmission. 

By default, the following ports are assigned to the local proxy: 

Type

Proxy Address 

Port

HTTP

127.0.0.1

9202

HTTPS

127.0.0.1

9202

FTP

127.0.0.1

9202

Socks

127.0.0.1

9203

2004   ASTRA is a trademark of SES ASTRA S.A., an SES GLOBAL company. 

The information and data contained herein are subject to change.