Before You Begin 

For More Information  

To see the latest in ACD/Labs software and services, please visit our Web site at  

http://www.acdlabs.com

Our Web site is being accessed at the rate of tens of thousands of  hits  per day.  There's a 

reason for this: much is offered through our Web site.  As of Spring 2004, we offer free 

ChemSketch 5.0, a free ISIS 3D Add in, free ChemDraw extensions, and a free 2 week demo 

key for  Interactive Laboratory  sessions where you can run test calculations using Java applets 

without purchasing software.  There are TechSmith Camtasia based movies which show the 

operation of many of our software packages (especially ChemSketch) available for download. 

We are constantly updating the information on our Web site.  The Web site will tell you at which 

scientific conferences you can visit the ACD/Labs booth.  You can browse the Frequently Asked 

Questions page or drop in and  chat  on our newsgroup, which can also be reached via our web 

page. 

If you would like to stay informed of the latest developments in chemical software at ACD/Labs, 

please be sure to sign up for e mail broadcasts at our Web site page: 

http://www.acdlabs.com/feedback/mailing.html

If you would like to partake of the ChemSketch newsgroup, please access: 

news://news.acdlabs.com/acd.public.chemsketch

How to Contact Us 

We are accessible through our Web site, phone, fax, and regular mail, but by far the most popular 

way to contact us is via electronic mail.  Questions on pricing, sales, availability, and general 

issues should be directed to: 

info@acdlabs.com 

Technical and scientific support issues should be addressed by visiting:  

http://support.acdlabs.com 

Please tell us the name of the software purchaser; the product name, version number, build 

number, and license ID of the product you are contacting us about (from the Help menu, choose 

About to find this information); as well as a description of the problem you are having.  If 

applicable, please tell us the name of the distributor from whom you purchased the software. 

Online Updates 

Version 5.0 and later of all PC based ACD/Labs software contains the capability to have software 

updates delivered online.  You will need the registration numbers of the software and an Internet 

connection from the same computer on which the software is installed.  The updates are small 

fixes, for example, bringing the actual version number of a program from 8.00 to 8.01.  For more 

information, refer to the "Online Updates" document included with the rest of the product 

documentation in your Documents folder or e mail our technical support department. 

ACD/I Lab via ChemSketch  

User's Guide 

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