Troubleshooting
Check these questions first if you have problems with your
phone:
Question
Answer
Is your battery
The battery level indicator should have
charged? Do you at least one segment showing (
C
). If
see
B
in the
it does not, recharge your battery. (See
display?
Charging the Battery on page 23 and
Battery Use on page 31.)
Is the phone set
Phones in different regions of the world
to the proper
use different frequencies to establish a
frequency for
network connection. If necessary, use
your
the
Network
feature (see page 75) to
geographical
reset your phone's frequency to either
region?
1900 MHz or 900/1800 MHz when you
travel to a new location.
Do you have a
If necessary, turn off your phone and
valid SIM card
make sure that you have inserted a valid
inserted in your
SIM card. (See Installing the SIM
phone?
Card on page 19).
Does the handset The signal strength indicator should
have a signal?
have at least one segment showing (
1
).
Do you see
j
in
If it does not, move to an area with a
the display?
stronger signal to use your phone.
Is the earpiece
While on a call, press the upper volume
volume too low? key on the side of your phone.
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